Quantum Gateway 1100 Router

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Verizon: just because the Quantum Gateway (G1100) can do MoCA 2.0 and has what is really just the lowest classification in WiFi AC (1350Mbps) versus the average 'high end' of 1750Mbps or the new Wave 3 AC routers which can do 3000Mbps, doesn't make the Quantum Gateway. The Verizon FiOS Quantum Gateway (no maintenance fee required). Verizon FiOS customers using one of the company's older routers are.

These questions can be directed to:. Verizon Customer Service at 1-800-837-4966Any questions regarding refunds of payments, accounts in collections, or credits owed from a closed account can be directed to:. Verizon Customer Financial Services at 1-800-698-3545For issues with Fiber being potentially broken or if repairs need to be initiated:. Repair Fiber Solutions Center at 1-888-553-1555Questions about Verizon Wireless can be directed to:. Verizon Wireless Inquiries 1-800-922-0204. So this is an update to my and also a guide on how I got my personal router (DD-WRT) to work with the Quantum Gateway behind.Disclaimer: I do not represent Verizon or claim to be an expert on Verizon FiOS internet services.

I am not responsible for any damages to your equipment or FiOS service should you choose to follow this guide. This guide is for informational purposes only. Make sure you read and understand what you are doing otherwise you will be calling Verizon for assistance and may incur a charge if they have to send someone out to fix something you broke. Also, Verizon does not prohibit this setup as far as I know but they may not provide full support either.

Then again, if you are doing this you are probably beyond VZ's basic customer support:)As I mentioned in my previous post, my main goal was to put my personal router at the edge of my network and serve as the gateway to my FiOS internet service. The Quantum Gateway that VZ gives you has a backdoor so that they can manage it and 'assist' you with simple tasks like resetting passwords etc.

I was not happy when I logged into my Verizon account and found my SSID and WiFi password posted there in plain text. If I can read it, other people at Verizon can too and I simply did not like that.My personal router runs DD-WRT which is a powerful, highly configurable, open source firmware that can run on most consumer routers. Check the for details.After much troubleshooting and following multiple guides, I found a solution that works for me. I am able to have my DD-WRT router as my primary gateway and the Quantum Gateway behind that serving as a MoCA bridge for my FiOS TV. If you don't have FiOS TV service, this guide is not for you.

You just need to call Verizon, have them switch your ONT (optical network terminal where their fiber terminates in your house) from coax output to Ethernet output, then you can connect your personal router to Ethernet on the ONT and do as you please.Now, on to my guide which is based on. You can follow that one even though it is for the Actiontech router. The menus may be slightly different but the end result is the same. However, in the below steps I will try to keep things simple and easy to follow.Note - I will refer to the Quantum Gateway as G1100.Note - Placing your router in front of the G1100 will not allow the on-screen caller ID or remote DVR scheduling features to work by default.

Port forwards are needed to make them function correctly, but I do not use those features so I will not cover that. Do some searching as there are solutions out there.Note - The G1100 HAS to stay connected to the Coax network if you have TV boxes and want them to work.What you will need:.The Verizon Quantum Gateway (model G1100).Ethernet cabling ran from the ONT box to wherever you are going to place your primary router in your house. I ran Cat6 from the ONT to my office. If you can run and terminate Ethernet cable great, if not, you can string up pre-made cable, or pay someone to run it or just plug the router in right next to the ONT. In my case that wouldn't work since the ONT is in the basement.Primary / personal router of your choice. I suggest DD-WRT or any other router that you are familiar with. Make sure the router has been reset to defaults or otherwise does not have any special configurations - they may cause issues with traffic from the G1100.

It's best to start with a clean slate.Two computers. Having two PCs makes it easier to configure the G1100 and your router at the same time without having to switch IPs back and forth. You will be messing with IP addresses on the routers so two PCs is the way to go in my opinion.

Set each PC as follows: PCStatic IPSubnet MaskDefault GatewayPC-1192.168.1.10255.255.255.0192.168.1.1PC-2192.168.1.20255.255.255.0192.168.1.1.A basic understanding of routers and how they work; a basic understanding of what DHCP is, static IP addresses and how to navigate the G1100 menus.Time to do this. Don't start when you don't have at least an hour or two. You will lose TV, internet and phone at a few points through this process.Steps:.Begin by contacting Verizon and asking them to switch your ONT from Coax to Ethernet. Let them know that the Ethernet cable has already been ran and that you do not need a technician sent out.

You can do this over the phone or by chat. The first agent I talked to via chat was able to to do this with no problem but you may get someone who doesn't know how/what to do. Keep trying until you get someone.Once the switch has been made, we need to verify that the G1100 has internet via the WAN Ethernet connection. Connect a PC to one of the G1100 LAN ports. Log into your G1100 locally (192.168.1.1). Check to see that the main page shows a connected status (top left).

You should see a WAN IP and green text. If you do, open a web page and test connectivity on the PC. Now go to your FiOS TV boxes and test each one to make sure you are still getting live TV and that the guide and VOD works.

If yes to all of that, you have connectivity over Ethernet and can move to step three. If not you may need to power cycle the G1100 and repeat step 2.CRITICAL STEP Now we need to release the WAN IP on the G1100. Navigate to Broadband Connection (near top left), then choose 'Broadband Connection (Ethernet/Coax)' column from the table shown. 4 elements ii free download full version. Click settings at the bottom. Next to DHCP lease, click Release.

NOTE - If you do not do this step, you will not get a new IP when you connect your personal router to the ONT Ethernet and you will have to wait a few hours for the lease to expire or call Verizon and have them release it.CRITICAL STEP Next, we need to turn off DHCP on the G1100 and set a static IP for it. From the main screen navigate to Broadband Connection (near top left), then choose 'Network (Home/Office)' column from the table shown. Click settings at the bottom.

Next to Internet Protocol it should say 'Use the following IP address' and should be 192.168.1.1. Change it to 192.168.1.2. Scroll down to IP Address Distribution and change the drop-down to Disabled. Click apply - you will get a message that you need to open a new window at 192.168.1.2 to get back into the router - ignore this. Power off the G1100.

Remove power from your FiOS TV boxes (important).Now we move to the personal router. Connect the ONT Ethernet to the WAN port on your router. Connect a PC to a LAN port on your personal router. Power your personal router on. Once it settles down, log into it with the default IP (most likely 192.168.1.1). Verify you have internet access with your personal router.

If you are going to use your personal router's wireless services, test your WiFi connections also. Make sure DHCP is turned ON for this router - it is going to be your default gateway and DHCP server. I suggest setting a DHCP range of 192.168.1.100-200.

You can set static addresses below 100 if needed. If everything works, move to the next step.Plug an Ethernet cable into a LAN port on your personal router. Plug the other end into a LAN port on the G1100.

Power on the G1100. Once the lights settle down, you should be able to access it at the 192.168.1. 2 address we just set in Step 4. The WAN light (globe) will be red - meaning it does not have a WAN connection - that is OK. If you can access the web interface great!

This is good.At this point we need to verify that clients that connect to the G1100 (TV, WiFi clients, local clients, etc.) can get out to the internet through your personal router. If you've followed everything up until this point you should not have any issues. Start by testing with a PC connected to a LAN port on the G1100. Verify it can get an IP address, and get out to the web. Do a speed test and make sure it is on par with your service. Next, plug in one of your TV boxes and wait until the time appears on the front.

Now turn the box on - you should see the 'initial download' screen. You may also see a 'your box has no data connection' but this is OK. It may take a few minutes for the box to communicate with your personal router and get a new IP address via DHCP. Within 10 minutes you should have live TV. Test live TV and guide to make sure it works. Test any remaining boxes the same way, one at a time.If you've made it this far you can consider this a success!

You now have your personal router connected to the ONT, the G1100 connected to your personal router and serving as the MoCA bridge to your TV boxes. The next few things are just housekeeping and are optional.Set DHCP reservations. I don't know if this is required but once my TV boxes got an IP from my personal router, I setup a static reservation on my personal router with those IP / MAC combos and no expiration. I just feel like they will work better if they don't have to get a new IP every 24 hours but who knows.Feel free to use the G1100 as your wireless access point - it's not a bad piece of hardware. It's dual band and provides ac/n/g/b compatibility.

BUT if you use this as your AP, VZ may still be able to see your SSID and password. If you want to use your personal router's built-in wifi or another standalone AP (recommended) you can do that too, just turn off the WiFi on the G1100. Alternatively, you can extend your wireless network and use both APs you just need to make sure they have the same SSIDs and passwords but different channels. You can place the G1100 anywhere but remember you need both Ethernet and Coax connections wherever you put it.If you ever have any connection issues, unplug and reboot everything from the WAN inward.Good Luck and enjoy your now-more-secure network!. The only thing I can think is that when I turn off DHCP on the G1100, it changes it from gateway to switch mode and acts just like an unmanaged switch, forwarding traffic to the default gateway, which in this case is my personal router @ 192.168.1.1No matter what I tried, when I used personal router LAN to G1100 WAN, traffic on the G1100 side could not get out. I suspect I have a different firmware version that does not allow traffic to pass the LAN/WAN barrier unless the G1100 is the only gateway / router on the network.